This place was reasonably busy, so I wasn't too worried, despite the warnings of Skiles' parents. I mean, no matter how bad it is, it's still a Reuben, right? A sign on the first door we passed said "Please use other door", with an arrow pointing... um, well, it wasn't really clear, but it looked suspiciously like it was pointing more toward the Chinese restaurant on the right than the entrance to Elegance. That should have been our first warning. Upon entry, we were forced to agree that the decor at least didn't live up to the name. It didn't actually look bad, but with a name like Elegance you expect plants and fountains and drapes and waiters in suits. At Elegance you get venetian blinds, a drop ceiling, waiters with matching black T-shirts, and tables covered with so many ads for local businesses that I sometimes had trouble finding where I'd set things. The restroom certainly wasn't elegant, with its sliding bolt door latch and cracked toilet tank lid; though it was mostly clean, I felt like I was in a gas station. The menus are confusing, but we eventually found the Reuben listing hiding in one corner. This, I think, was the second warning: whoever laid out the menu might have had some qualms about listing it at all. We were presented with a basket of crackers and rolls while we waited for our order. The rolls were warm and tasty, but most of the saltine packets were broken, as if toyed with by previous patrons. Our beverages came out in hard plastic diner-type glasses, but our waiter forgot to give us straws until I asked. Our side salads were okay, and looked mostly fresh, served on a china plate with the dressing in a cute little metal pitcher on the side. I had asked the waiter if a lite Italian dressing was available, and he said it was, but I'm not sure he understood English very well: the dressing I received seemed much too thick to be lite. On the plus side, he did present me with a refill on my Diet Coke without being asked (and he presented us with fresh straws at that time as well). The sandwich was presented very strangely, as you can see from the photo. I'm confident that the strange red sprinkled stuff was paprika (a touch of elegance?), as it wasn't nearly hot enough for cayenne. The menu had indicated that all sandwiches were served with lettuce and tomato, and I'd wondered if they would make an exception for the Reuben. They didn't. I happily added the tomato to my salad. The pickle I ignored, as I usually do. The chips were nothing special, but edible, which is more than I can say for the sandwich. The scorched bread was very greasy, and the single paper napkin with my place setting wasn't going to be enough. The kraut was just awful. After you eat so many Reubens you start to get a taste for the stuff, but I couldn't finish this. It appeared to have bits of shredded carrot in it, which I've never seen before and hope never to see again. After a few bites I gave up and picked the meat and cheese off the rest of the sandwich with my fork. The meat was extremely salty, and eating it with just the cheese and the dressing (from a cute little covered plastic cup on the side) turned out to be a pretty bad idea: I felt rather ill as we left. We had to go up to the front register to pay, in front of autographed photos of Sharon Stone and some other starlet I didn't recognize. The cashier asked how everything had been, and, at a loss for words, I mumbled that it had been fine. To sum up, if I were to return to the Elegance restaurant (and I can't think why I would), I would order something off the daily special board: the place gets enough business that they must do something right. And I'd also get a side of cole slaw and look at it very suspiciously, wondering if they'll put it on some poor sap's Reuben after it has gone bad.