This is an order-at-the-counter, we'll-call-you-when-it's-ready type establishment. There are large black and white tiles on the floor, Chicago memorabilia on the walls, and jazz playing from the speakers. Tables are rather small, but there are booths as well. The first thing I noticed was the smell of onion rings, and so I was moved to add a large side of them to my Reuben order. It turned out to be a rather skimpy-looking large order, 12 rings in all. They tasted okay, nothing special. I was also disappointed with the beverage selection. I requested water, but they only serve it bottled. Fountain drinks are Pepsi only. So no free water, no Diet Coke, no real lemonade. *sigh* The sandwich and rings were served in a plastic basket on a sheet of waxed paper. The bread was a nice marbled rye of perfect crispness, with lots of buttery flavor. I caught a few hints of rye flavor here and there, but it was rather subtle. The kraut was good, and in good supply. The beef had good flavor and texture, though I did find two pieces of gristle in my one and a half sandwiches. The dressing was definitely there--I could see it dripping out--but I couldn't really taste it. The real surprise was the cheese: finally a Reuben with cheese I could taste! There was a lot of it lining each slice of bread, which must be why this juicy sandwich wasn't soggy. The sandwich was rather small, but only $5 with tax, so I happily split a second sandwich with Chris. Overall, there were some negative points, but it was a pleasant experience.