Mixed reaction to the environment. It's definitely a bar-type place: dark, no family area, no non-smoking area as such, seating is mostly on stools (some with backs, thank goodness) at small tables, big screen TVs, and no lemonade (tea and Coke products were available). But it's also clean, not very smokey where we sat, not too loud or crowded at lunchtime, with complimentary crackers on the tables, and a game room with 10(!) pool tables and 2 dartboards. Service was good: she sometimes had to ask who ordered what, but she had tables set up for us according to our reservations before we arrived, brought out stuff promptly, brought refills without having to be asked, and took payment and handed out change efficiently. Sandwich came out in a standard plastic basket with waxed paper, included chips and a nice, crisp dill pickle spear. The marbled rye bread was very mildly flavored and toasted to a nice texture, not soggy at all, but slightly burnt. (As it turns out, I don't really mind that.) We think they maintained crispness in the bread by putting cheese on the inside of _both slices_ so the juice from other ingredients couldn't soak in: very clever. I think as a result though the flavor of the cheese rather dominated the sandwich. I could barely taste the 1000 island, and couldn't taste the sauerkraut at all. The beef was pretty good, I think it could have used just a bit more. Overall a good sandwich, but lacking the balance of flavors necessary for an excellent Reuben; it was more like a grilled cheese with meat.