Schlotzsky's is a pretty typical deli-style fast food restaurant, comparable in atmosphere to Einstein Bros or Penn Station. It was clean and well-lit, as far as I could tell, though the unusually narrowed configuration of the seating area made me feel a bit claustrophobic. We didn't have trouble getting seating, though there were several of us present: we were able to shift tables around and join them as desired. It is loud though, especially with the piped music. This is a stand-in-line, pick-up-your-order-at-the-window type place, but in that context the service was very good, and on the plus side, we didn't have to wait for the bill. We didn't have to wait long for the sandwiches either. The sandwich itself was on an unusually dark but strangely compelling round rye bun, rather than on sliced rye bread. The bread had a nice texture to it: soft and light, lightly toasted. I couldn't taste the caraway at first, but for some reason the flavor was more evident in the second half of the sandwich. The same is true of the sauerkraut, but I think it was just spread unevenly. I never tasted the dressing at all, though I could see it. They used the trick of putting the cheese on the inside of each bread slice, but I think in this case it may have backfired: the cheese ended up dominating the sandwich, even over the beef. The beef itself was available in reasonable quantity, and looked nice and lean, but didn't really have much flavor. From an overall flavor standpoint, the sandwich was pretty unobjectionable, but lacked the delicate balance of conflicting flavors that characterizes an excellent Reuben. The price was reasonable for the size of the sandwich, though there were no side items, and a half sandwich is available for those with smaller reuben cravings. It's been a long time since I've been to a Schlotzsky's, but all the food I've had there was at least good: I remember a chicken pesto pizza with particular fondness. For that reason I could recommend this as a place to get a decent Reuben when you're in a hurry, don't want to spend a lot of money, and maybe have someone with you that wants something else good to eat.