I have previously had a couple of really good Reubens at The Ram, and always enjoyed my experiences there in the past. So I was tremendously disappointed that this outing went so poorly. 42 minutes after our arrival I still had no food, and my first Diet Coke sat empty in front of me. This was in spite of the fact that they didn't seem busy when we arrived for our reservation at 11:30, we were the only the second table seated in our group, and I'd even warned them that we'd all be having Reubens (so they wouldn't run out of ingredients). When our sandwiches finally did arrive (last of our five tables, though we were the second table seated) the kraut was completely out of control: Tom had only a strand or two, whereas I had at least enough for both of us. There was plenty of meat, which was fine, but I couldn't taste the dressing, and I could only taste the rye around the edges where the meat and kraut weren't piled so high. I couldn't taste the horseradish havarti at all, which was particularly sad because it's the distinctive feature of The Ram's Reuben. And all this for a $12 sandwich. Other than the sandwich and the slow service, it was still the same Ram experience I've enjoyed in the past: nice atmosphere, tasty Ram chips, pretty patterned china plates, metal flatware, linen napkins. The plastic "Coke" logo glasses seem out of place. The tables we sat at had drop leaves that drooped somewhat (a common problem) but were mostly functional. We ended up sitting in a long line of such tables, which limited the interaction of our large group, but that was mostly our fault: we were directed to an area where we could have sat in tables and booths around each other in a more rectangular arrangement. I must admit that I was surprised, though, that when I told them to expect a group of 24 that they didn't arrange for us to sit at prearranged tables in the back room, as they had done for a much smaller outing I'd participated in just a few days earlier. If this had been my first Ram experience, I would never go back.