This place has wonderful decor, including lava lamps, tie-dyed tablecloths, seventies rock posters, and vases with smiling cloth flowers. It's a little strange that you can see a desk right inside the front door--apparently this is the management office--but not actually offputting. The kitchen area is mostly open, and if you sit at the high tables in the center of the dining area you can watch most of your food being prepared: you can certainly smell it, and it smells great. The staff was very friendly, and I'll give them the benefit of the doubt and assume this would still have been true if they hadn't already known we were coming. We ordered at our table but paid at a register up front. The plastic drink glasses are a lovely cobalt blue, a surprisingly refreshing change from the ubiquitous red Coke glass. Utensils are metal, and napkins are paper. Make sure you get lots of napkins: this is a juicy sandwich. Our food was served in plastic baskets on waxed paper. The tie dye fries were a bit pricey, but had a peppery seasoning that I really liked. The sandwich had lots of tasty beef with good texture, not from a processed meat loaf. The bread got rather soggy, so make sure to flip the sandwich over as soon as it arrives. It might help if they were to protect both slices of bread with the cheese as some restaurants do, but the Swiss they use here has big holes so I'm not sure. What really makes this sandwich is the dressing: it has some extra twang to it, and I'm not sure what it is, but the result is a Reuben with a unique flavor that I really enjoyed. I was pleasantly full when I left. Between the atmosphere and the flavor I doubt there's anywhere on Earth you can have a Reuben experience like this one, and you ought to try it at least once.