A very uneven experience. The place is dark and smokey, and the TVs are distracting, but I did like the music selection (Queen, Steve Miller, Dire Straits) even if it was a hair loud. The waitress was good, even though she took a long time to get to us because she was the only one serving: she even put a phone call on hold to finish ringing up my bill! Amazing! Presentation was about as good as it gets without real plates, they even put the nice toothpicks with plastic tassels in each sandwich half, but the clear spot on the waxed paper in the basket was a sure sign that this would be a soggy sandwich. The bread was flavorless and textureless, ineffectually toasted, just something to hold the ingredients, also making it difficult to dip the sandwich in the 1000 island dressing cup. The rest of the ingredients were again uneven: the meat was okay, the sauerkraut had a good blend of flavor and texture, and I could see the cheese but couldn't really taste it. I might stop by again if I were in the area (and I'd certainly pick this reuben over Union Jack's, down the street), but I wouldn't make a special trip.